5 key challenges of managing iconic older assets in a modern CBD

Sydney’s CBD is home to some of the city’s most iconic buildings. Grand facades, heritage interiors and landmark addresses give these assets real character. But behind the charm sits a complex reality. Managing older properties in a fast-moving city brings challenges that modern towers rarely face.


For teams handling building management, here are five broad issues that define the task today.

1.     Balancing heritage with modern performance

Older buildings were not designed for today’s energy standards, digital systems or tenant expectations. Managers must upgrade services like HVAC, lighting and access control without damaging heritage features. The challenge is to lift comfort and efficiency while preserving what makes the asset iconic.

2.     Developer accountability for ageing structures

Many CBD buildings have changed hands multiple times. When defects appear, questions arise around who is responsible. Was it original construction, past upgrades, or poor maintenance? Building managers often sit in the middle, pushing for accountability while keeping the asset operational and safe for tenants.

3.     Retrofitting technology into old bones

Modern building management in Sydney now relies on smart systems, but older assets were never built for them. Installing IoT sensors, smart meters and automation into thick walls and legacy infrastructure takes planning and costs. Yet without these tools, managers miss out on predictive data that can prevent failures before they happen.

4.     Keeping transparency in complex contracts

The CBD is seeing growing scrutiny around unfair contract terms in building services and management agreements. Owners and strata groups now expect clear scopes, fair pricing and open reporting. For managers, this means lifting transparency, proving value, and moving away from outdated contract practices that no longer fit today’s expectations.

5.     Future-proofing while staying cost-efficient

Older assets demand constant care. Roofs, facades, lifts and fire systems age together. Managers must plan long-term upgrades while controlling budgets and avoiding constant emergency repairs. The pressure is to invest smartly today so the building remains viable, compliant and attractive tomorrow.

The big picture

Managing iconic CBD buildings is not about keeping things as they were. It is about guiding them into the future. For professionals in building management in Sydney, success lies in blending heritage respect, modern technology, accountability and transparency so these landmarks continue to perform in a changing city.

Location: Sydney NSW, Australia

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