Pacific Building Management Group

Walk into any apartment building in Sydney, and you form an opinion within seconds. Before you notice the lift speed or the view, you notice the lobby. How clean it feels. How calm it looks. Whether someone is there to greet you. That first moment does more work than most brochures ever could. This is why lobby maintenance, led by a concierge, is no longer just about cleanliness or order. In many premium buildings, it has become a quiet but powerful marketing strategy. And this is where concierge services start to influence property value in ways people rarely talk about. First impressions that shape value A well-kept lobby sends a clear signal. It tells buyers, renters, and guests that the building is cared for and professionally managed. From a psychological point of view, people link clean and organised spaces with trust and quality. When a lobby feels fresh and welcoming, visitors assume the same standard continues upstairs. That feeling often influences how much value they...

Sydney’s CBD is home to some of the city’s most iconic buildings. Grand facades, heritage interiors and landmark addresses give these assets real character. But behind the charm sits a complex reality. Managing older properties in a fast-moving city brings challenges that modern towers rarely face. For teams handling building management, here are five broad issues that define the task today. 1.      Balancing heritage with modern performance Older buildings were not designed for today’s energy standards, digital systems or tenant expectations. Managers must upgrade services like HVAC, lighting and access control without damaging heritage features. The challenge is to lift comfort and efficiency while preserving what makes the asset iconic. 2.      Developer accountability for ageing structures Many CBD buildings have changed hands multiple times. When defects appear, questions arise around who is responsible. Was it original construction...